BIGMAGIC Tournament Account Terms and Conditions

Terms of Use (hereinafter referred to as “these Terms”)

These Terms shall apply to all aspects of the use of the BIGMAGIC Tournament Account (hereinafter referred to as “the Service”) operated by HOBBY’S FACTORY co. (hereinafter referred to as “the Company”). Those wishing to register an account (hereinafter referred to as “Applicants”) must read and agree to these Terms before registering their information and applying to purchase products or Services.

I. Privacy Policy

Regarding the Protection of Personal Information

(1) The Company collects the following types of personally identifiable information (hereinafter referred to as “Personal Information”) from Applicants via the Service and takes the utmost care to protect this Personal Information (including order history information of Applicants):

1. Identity Verification Information
   Name, address, postal code, gender, date of birth, telephone number, email address, account ID, and password, etc.
2. Transaction Information
   Details of transactions and purchase history, etc.
   
3. Payment Information
   Bank account details, payment method and related information, etc.
4. Information Obtained Through Use of the Service
   Online identifiers such as Cookie IDs, device information, location data, browsing history, service usage data (including access logs, IP addresses, browser information, language settings, etc.)
5. Other Information
   Inquiries or communications from Applicants to the Company, etc.

(2) The Company establishes the following policies to responsibly protect Personal Information, maintains internal systems, implements and sustains appropriate measures, and continually improves them.

(3) Personal Information and order information (including order history) collected from Applicants may be used for the purpose of providing the Service (including registration, authentication, and user management), as well as for the following purposes. Except for providing the Service and the purposes listed below, the Company will not use the Personal Information of Applicants:

1. To introduce the Company’s products and services to Applicants
2. To assist Applicants with order procedures, confirm or modify orders via the customer support center
3. To request feedback or opinions regarding the Company’s services
4. To use for other purposes individually explained and agreed to by the Applicant
5. To create statistical data classified by demographic attributes (e.g., age, address)

(4) The Company will not provide or disclose Personal Information collected from Applicants to any third party, except in the following cases:

1. When the Applicant has given prior consent
2. When disclosing or providing necessary information to a third party under a confidentiality agreement for the purpose of operating the Service
3. When necessary for payment transactions related to the use of the Service or product purchases, and to confirm information with financial institutions
4. When it is appropriate for a company under a confidentiality agreement to directly contact the Applicant in response to inquiries or after-sales support
5. When disclosure is required by laws or regulations
6. When providing Personal Information to credit card issuers to detect or prevent unauthorized use, including name, phone number, email address, shipping address, and internet usage environment
7. When the Applicant's credit card issuer is located outside of Japan, the relevant information may be transferred to that country
8. When the Applicant is a minor, they must obtain consent from a parent or guardian before using the Service
9. When necessary to protect a person’s life, body, or property, and obtaining consent is difficult
10. When especially necessary for improving public health or promoting the sound development of children, and obtaining consent is difficult
11. When cooperating with a national or local government agency in performing duties prescribed by law, and obtaining the Applicant’s consent may hinder such duties
12. When otherwise permitted by law

(5) The Company requires by contract that any third party to whom Personal Information is disclosed or provided as described above manage such information appropriately, to the same degree as the Company.

(6) The Company will strictly manage all collected Personal Information and take preventive and security measures to prevent unauthorized access, loss, destruction, alteration, or leakage.

(7) The Company applies encryption via SSL (Secure Socket Layer) technology to all communications involving credit card numbers between the Applicant and the Company and takes reasonable measures to enhance security. However, the Company does not guarantee complete security and shall not be held liable for any damages caused to Applicants or third parties by unauthorized access such as hacking, despite the Company's security measures.

(8) Applicants or their authorized representatives may request, in accordance with the Company’s procedures, notification of the purpose of use of retained personal data, disclosure of such data or third- party records, correction/addition/deletion of content, suspension of use, deletion, or cessation of third- party provision. Please contact the inquiry desk listed in this policy for details.

Contact Information
HOBBY’S FACTORY co.
Email: taikai@bigmagic.net

(9) The Company shall comply with laws and regulations concerning the protection of personal information.

(10) The Company shall strive to continuously improve its personal information protection and handling practices.

(11) For any questions, consultations, or inquiries regarding this Privacy Policy, please contact the inquiry desk below:

Contact Information
HOBBY’S FACTORY co.
Email: taikai@bigmagic.net

(12) The Company may revise this Privacy Policy as necessary; however, if such changes require the Applicant’s consent under applicable laws and regulations, the revised Privacy Policy shall apply only to Applicants who have consented to the changes in the prescribed manner, and in such cases, the Company will notify or publicize the effective date and content of the revised Privacy Policy through posting on the Company’s website or by other appropriate means, or by directly notifying the Applicants.

II. Account Registration

(1) Applicants shall apply for account registration through the account registration page on this website. Only individuals are eligible to apply for account registration.

(2) Applicants must enter true and accurate information on the account registration page and submit it to the website.

(3) The Company may refuse registration or re-registration without any obligation to disclose the reasons if any of the following apply:

1. If any of the information provided to the Company is false, incorrect, or incomplete
2. If the applicant is a minor, adult ward, person under curatorship, or person under assistance and has not obtained the consent of a legal representative, guardian, curator, or assistant
3. If the applicant is or has ties with antisocial forces (including but not limited to organized crime groups, members thereof, right-wing groups, or any equivalent entities) or is involved in providing funds or other forms of support to such groups
4. If the applicant has violated a contract with the Company in the past, has engaged in disruptive behavior at past events organized by or involving the Company, or is associated with such a person
5. If the applicant’s account has previously been cancelled or subjected to other penalties due to violation of these Terms
6. If the Company otherwise deems the registration inappropriate

(3) Applicants shall not transfer, sell, change the name of, set a pledge on, or otherwise use the rights obtained through registration as security for a third party.

(4) To cancel the registered Applicant information, the Applicant must notify the Company using the method prescribed by the Company. Registered Applicant information is considered personal and exclusive to the individual, and in the event of the Applicant's death, the Company shall treat it as if a cancellation request has been submitted.

(5) If an Applicant falls under any of the following circumstances, the Company may, without prior notice, immediately cancel or terminate the Applicant’s account and any contracts made through the account. The Company shall bear no responsibility for any damages incurred by the Applicant or a third party as a result of such actions:

1. Violation of clauses II(7) or II(8) of these Terms
2. Providing false information in reports or applications to the Company
3. If the credit card submitted by the Applicant is no longer usable due to contract termination with the card company or other reasons
4. Delay or failure in payment of fees
5. Inability to contact the Applicant via phone, fax, email, or other methods
6. Violation of any other provisions of these Terms
7. If the Company otherwise deems the account inappropriate

(6) Applicants are solely responsible for managing their Member ID and password, recognizing their importance. Member IDs and passwords must not be used, loaned, transferred, renamed, sold, or pledged to third parties.

(7) Applicants must not engage in the following acts:

1. Submitting false registration information during use
2. Obstructing the operation of the Service or engaging in actions that may interfere with the Service
3. Unauthorized use of credit cards on the Service
4. Unauthorized use of Member IDs and passwords
5. Actions that cause or may cause nuisance, disadvantage, or damage to other Applicants, third parties, or the Company
6. Infringing upon copyrights, privacy, or other rights of other Applicants, third parties, or the Company, or acts that may do so
7. Acts against public order and morals or in violation of laws, or acts that may do so
8. Unauthorized access to the Company's networks or systems
9. Impersonation of third parties
10. Other acts deemed inappropriate by the Company

(8) The copyrights to information and images provided in the Service belong to the Company or the respective content providers. Use, reproduction, distribution, alteration, or any form of utilization beyond private personal use as defined under copyright law is prohibited.

(9) The contents of the Service shall be those reasonably available by the Company at that time. The Company may, at its discretion and without prior notice to registered Applicants, modify, add, or discontinue all or part of the Service.

(10) The Company may suspend all or part of the Service without prior notice to Applicants under the following circumstances:

1. In the event or risk of natural disasters, incidents, or other emergencies
2. When performing regular or urgent maintenance of facilities related to the Service
3. Inability to provide the Service due to fire, power outages, etc.
4. Inability to provide the Service due to war, disturbance, riot, labor dispute, or similar events
5. When the Company deems temporary suspension or interruption necessary for operational or technical reasons

(11) The Company shall not be liable for the following:

1. Accuracy, applicability, usefulness, timeliness, reliability, operability, safety, or completeness of information, services, or data provided through the Service or sent via email, phone, or fax to Applicants
2. Information, services, or data on websites linked to from the Service
3. Loss, destruction, or unauthorized alteration of personal or order information of Applicants
4. Any damages caused to Applicants due to rejection of registration, or changes, suspension, or termination of the Service in accordance with these Terms, except in cases of willful misconduct or gross negligence by the Company
5. Cases where disadvantages suffered by Applicants result from administrative processing in accordance with registered information
6. Cases where an Applicant causes damage to another Applicant or a third party through the use of the Service; the Applicant shall resolve such matters at their own responsibility and expense, without causing any inconvenience to the Company
7. If a minor Applicant places an order, it shall be deemed to have been made with the consent of their legal guardian

(12) The Company may amend these Terms if deemed necessary. Any such changes will be announced by posting the revised Terms and their effective date on the Service website or by other appropriate means, or by notifying the Applicants.

(13) The governing law of the Service shall be the laws of Japan.

(14) Any issues arising in connection with the use of the Service that cannot be resolved under these Terms shall be resolved in good faith through discussions between the Company and the Applicant.

(15) In the event litigation becomes necessary in relation to the use of the Service, the Osaka District Court or Osaka Summary Court shall have exclusive jurisdiction as the court of first instance.

III. Contract Formation and Cancellation Policy

(1) When an Applicant places an order for products or services, it shall constitute an offer to enter into a purchase contract for those products or services. After placing the order, the Company will send an email detailing the contents of the order. Regardless of the payment method selected by the Applicant, the contract shall be deemed concluded (hereinafter referred to as “the Contract”) at the time the Company sends the confirmation email.

(2) If the Applicant has chosen bank transfer as the payment method but fails to complete the transfer by the deadline specified by the Company, the Contract shall be cancelled without notice due to non- payment.

(3) If the Applicant wishes to cancel a product or service order, they may submit a cancellation request following the method described in the confirmation email. The Company will cancel the order based on the time and date of the cancellation request and issue a refund. However, a handling fee set by the Company based on the timing of the cancellation may be deducted from the refund.

IV. Amendments to These Terms

(1) The Company may revise these Terms if deemed necessary. In such cases, the revised Terms and their effective date shall be published on the Service website. Once published, the revised Terms shall take effect immediately, and the continued use of the Service by the Applicant shall be deemed as acceptance of the changes.

[Established: March 13, 2025]